Government & public sector
Our team has delivered software and advice for government and public-sector bodies, where accountability, careful data handling and public trust set the standard for everything that ships.
Our experience
Built on experience that earns trust.
Our team's working lives sit squarely where disputes, the law and careful engineering meet, across government, large enterprises and the legal profession.
Who we've worked with
Experience across demanding sectors
Before Concord, our team built systems and resolved disputes for organisations that hold sensitive information and cannot afford to get it wrong. That experience shapes how Concord is made.
Large enterprises
We have worked with large organisations on the platforms and agreements that hold their operations together, from technology used worldwide to the contracts and disputes behind it.
Law firms & the legal profession
Our team partners with law firms, barristers and corporate counsel on contracts, corporate advisory and disputes, so the legal substance behind Concord comes from practice rather than theory.
Courts, tribunals & regulated bodies
We have built and advised for regulated, privacy-sensitive organisations, including work connected to courts, tribunals and formal dispute processes, where due process and confidentiality are not optional.
What the team brings
The capabilities behind the product
Concord draws on a combination of hands-on dispute resolution, commercial and data-protection law, and privacy-by-design engineering with a genuine legal grounding.
Mediation & neutral evaluation
Hands-on experience mediating commercial disputes and giving neutral evaluation, an indicative view on the likely outcome of a case, informs how Concord frames each issue.
Commercial & data-protection law
Work spanning contracts, corporate advisory, funding rounds and GDPR-grade data protection means the agreements and the safeguards both rest on real legal practice.
Privacy-by-design & security
Privacy and security are settled at the architecture stage: separate spaces for each side, encryption in transit and at rest, and guarantees that follow from the design itself.
A legal grounding throughout
The engineering is grounded in law as well as code, so decisions about how information is handled stand up in practice and not only in principle.
Why we built Concord
The same kind of dispute, again and again
Between mediating disagreements and engineering the systems that hold sensitive information, we kept meeting the same situation: two reasonable parties, a real disagreement, and no calm way through it that didn't cost a fortune in money, time and goodwill.
Most of these don't need a fight
For most of the disputes we saw, both parties wanted the same things: to be heard, to understand the other side's position, and to find terms both people could live with. The willingness was there. The structure was missing.
But they do need a path
Left to themselves, conversations stall, drift or escalate. The conventional answer of lawyers, letters and hearings is thorough but slow, expensive and adversarial by design. It often spends the very goodwill that could have settled the matter.
The cost is rarely just money
A drawn-out dispute drains time and attention, sours relationships between people who may have to keep working together, and leaves both sides feeling worse, whatever the outcome on paper.
So we built the path itself
Concord takes the working method of a practising mediator and makes it repeatable: a clear sequence that frames the issue, narrows the gap, and ends in something both sides have genuinely agreed to and can trust.
We wanted disagreement to feel less like a battle and more like a conversation with a shape, one that ends in agreement rather than exhaustion.
What we believe
The convictions the product is built on
These are the beliefs that shaped every decision about how Concord works.
Structure over conflict
A good process does most of the work. Give both sides a fair sequence to follow and far fewer disputes need to become fights.
Privacy is a right
Each side's thinking stays private until they choose to share it. This is how the product is built, end to end, present from the first line of code.
People stay in control
Concord guides; it never decides for you. Nothing is binding until both sides put it there deliberately, in their own words.
Agreements should be built to last
An outcome only holds if both parties understand and accept it. We'd rather reach a slower agreement people stand behind than a quick one that unravels.
In the product
How our experience shows up in Concord
Our team has sat on both sides of the problem, resolving real disputes and building systems trusted to hold sensitive information. Here's where that experience is visible in how Concord actually behaves.
A sequence drawn from real mediation
The four-step path (frame, decide, converge, record) mirrors how disputes between employees, founders, directors and shareholders actually get resolved in practice. It reflects real mediation rather than a flowchart invented for software.
Neutral framing, by design
Drawing on experience giving neutral evaluations, an indicative view on the likely outcome of a case, Concord presents each issue even-handedly, so neither side feels the process is tilted against them before they begin.
Privacy engineered in from the start
Each party's space stays private until they choose to share. That guarantee follows from the architecture itself, the result of privacy-by-design engineering built into the foundations.
Data handling that's lawful as well as careful
Decisions about encryption at rest and in transit, data residency and cloud hosting are shaped by hands-on GDPR and data-protection work, so the way Concord treats your information stands up in law as well as in spirit.
Agreements grounded in commercial reality
Years of work on contracts, funding rounds, restructures, IP, SaaS and services agreements inform what a sound, durable outcome looks like, so what you record at the end is something that genuinely holds up.
Built for the relationships that continue
Many of the disputes we know best are between people who still have to work together afterwards. Concord is shaped to protect that, favouring resolutions that preserve the relationship alongside the result.
See the method in detail on how it works, or the situations it suits in use cases.
Why it matters
The product is the experience, made repeatable
Concord is the working method of a practising mediator, built on a foundation a security engineer can stand behind.
Method from real mediation
The four-step path of frame, decide, converge and record reflects how disputes actually get resolved in practice rather than a theoretical flowchart.
Privacy that's lawful and built-in
Data handling is informed by hands-on GDPR and data-protection work, and implemented at the architecture level from day one.
Get in touch
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