Use cases

One method, many disputes.

Concord started with families building parenting plans. The same structured path works wherever two sides need to reach a durable agreement.

Family & parenting plans

Concord's first home. Co-parents build a complete, court-ready parenting agreement, settling it between themselves and paying for professional time only where it adds value.

What it covers

Living arrangements, time-sharing and handovers, schooling, healthcare, holidays, travel, communication and how future changes get handled, issue by issue, in plain language.

Why it helps

Each parent works privately and at their own pace, so decisions stay considered and deliberate. Where they already agree, it's settled; where they don't, a mediator can step in. The result is a document built to last.

Courts & tribunals

Courts and tribunals are a setting rather than a single dispute type. Concord runs alongside formal proceedings, narrowing what is in dispute before it reaches a hearing and producing a clear record for the parties and the bench.

What it covers

Pre-litigation and pre-hearing agreement on the issues that can be settled, court-connected and tribunal-referred matters, and consent orders where the parties agree terms for a court to endorse. The unresolved points are documented cleanly so the hearing can focus only on what truly remains.

Why it helps

Every issue settled in advance is time and cost taken out of a hearing. Parties arrive with the common ground recorded and the genuine disagreements clearly framed, which suits the structured way courts and tribunals already work.

Workplace & HR

Grievances, interpersonal conflict and the difficult conversations between colleagues rarely need a tribunal. They need a fair, documented process both people trust enough to use.

What it covers

Team grievances and complaints, manager–report breakdowns, conduct and behaviour concerns, return-to-work and reasonable-adjustment plans, and the founder, director and shareholder fall-outs that sit at the edge of HR and the boardroom. Each issue is worked through on its own terms, with a clear record of what was agreed.

Why it helps

People say more honestly in writing, at their own pace, than they do across a table under pressure. Concord gives each side that space, then surfaces where they already agree, so a neutral only spends time on what genuinely needs it. The approach draws on real mediation and neutral-evaluation experience.

Commercial & contracts

When a business relationship sours, the cost of fighting it out (in fees, time and goodwill) often dwarfs the sum in dispute. A structured settlement keeps the value in the room.

What it covers

Contract and payment disputes, the wind-down of a partnership or joint venture, supplier and service disagreements, and the terms of a separation between founders or shareholders. Concord works through the points one by one and records exactly what each side has accepted.

Why it helps

A clean, issue-by-issue record removes the ambiguity that lets disputes reopen later. Where the parties reach an impasse, the method makes room for neutral evaluation or expert determination, drawing on a founding team that includes a practising commercial-law barrister and mediator.

Community & tenancy

Most neighbour and tenancy disputes are about living alongside each other afterwards. A formal complaint can win the point and lose the relationship; a calm agreement does the opposite.

What it covers

Noise, boundaries, shared spaces and access between neighbours; deposits, repairs, conduct and end-of-tenancy terms between landlords and tenants; and the everyday frictions of leaseholds, committees and shared facilities. The aim is practical, specific outcomes that both sides can live with.

Why it helps

Working privately first takes the heat out of a confrontation that would otherwise happen face to face. By the time anyone needs to meet, the easy points are already settled and only the real sticking points remain. It is quicker and calmer than a formal process.

One structure

Why one method works across all of them

A parenting plan and a shareholder separation look nothing alike on the surface. Under it, the path to a durable agreement is the same, and that path is what Concord is built around.

Frame the disagreement

Every dispute starts by breaking the whole into specific, answerable issues. Naming them plainly and separately turns a single overwhelming conflict into a list that can actually be worked through.

Decide separately

Each side considers each issue privately, in their own time, with space away from the other person. Decisions made this way stay considered and deliberate, and people are far more candid when they have room to think.

Find common ground

Concord surfaces where the two sides already align, which is usually more than either expected. Those points are settled, leaving only the genuine differences for a neutral or a focused conversation to resolve.

Finalise the agreement

What's agreed is captured in plain language as a clear, complete record. Because every point was decided deliberately, the result is built to hold and to be understood by everyone bound by it.

Common ground

What every Concord agreement has in common

Whatever the dispute, the things that make an agreement trustworthy don't change. These hold across every use case.

Plain language

Agreements are written to be understood by the people who have to live by them, as well as by lawyers. Clarity now prevents the misreadings that reopen disputes later.

Private by default

Each side works in their own space. Nothing is shared with the other party until it's ready, and the process is built privacy-first from the ground up, designed by a security engineer who works that way on purpose.

A clear record

Every decision is captured as it's made, so there's never any doubt about what was agreed, by whom, or when. The finished document is a faithful account of the process that produced it.

Human in the loop

Concord structures the path and leaves judgement with people. Where a dispute needs a mediator, evaluator or adviser, the method makes room for them and leaves the outcome with the people it belongs to.

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Bring us your dispute.

Request access and tell us about the agreement you need to reach, whatever the sector.